KEEPING YOUR WORDPRESS WEBSITE UP TO DATE.

As part of our commitment to keep your website running smoothly, safe from security breaches, hacking attempts and up-to-date with the latest software versions, we have been working to contact each client and ask them to choose whether they will keep their own site up-to-date or if they would like us to do it.gear-update

It’s important to keep your site up-to-date because updates often include security patches that keep your site safe from hackers and other vulnerabilities that occur online. Remember that your website is hosted on a public server; that means anyone in the world can access it and if it’s not up-to-date it also means that the not so nice people out there can find those issues and exploit them. We do require that you keep your site up-to-date as per your hosting agreement with us because even if you don’t mind your own site being compromised, an out of date site means that a hacker has a possible access point to the entire server, which includes hundreds of other clients.

Please read the options below and select one. You are of course welcome to contact us with any questions. We do need your response as soon as possible please.

OPTION #1 – WE MAINTAIN YOUR WEBSITE

Updating and maintaining the latest, most secure software version of WordPress can be disordering, especially if you have older plugins on your website and are unsure if they will be compatible with the latest software (there’s a chance they may not). We can take care of updating your WordPress website and plugins for you every month, ensuring that your site and plugins are fully-responsive for users and, as a result, your site is kept as secure as possible from hacking attempts.

Note: if the site can no longer be updated due to its incompatibility with newer versions of WordPress or plugins, we will consult with you on how to properly update your site to ensure full-functionality.

In agreement with your hosting contract which states that your website must be kept up-to-date, selecting Option 1 of our WordPress Maintenance Policy will authorize Media Mall to perform monthly updates and security checks to your WordPress software and plugins for $49.00/month or if you pay annually, $539 which saves you 1 month!

OUR POLICY WILL COVER:

  • An initial security check of your site to ensure you are using strong usernames and passwords, and that your website’s information and content is secure from hackers.
  • FREE BONUS! In addition to the default server backup which holds the most recent daily, weekly and monthly backups, we will backup and store the 3 most recent monthly full site backups and the 12 most recent weekly database backups to our cloud archive—so there is always 3 months of historical backups available.
  • Monthly WordPress software and plugin updates • Ongoing monitoring for notifications of security issues and updating immediately when necessary.
  • If an issue arises during the updates we will contact you to determine whether you want us to troubleshoot the issue (time & materials) or restore the site from the most recent backup available.

KEEP MY WEBSITE UP TO DATE.

OPTION #2 – WE WILL KEEP OUR WEBSITE UPDATED OURSELVES

If you decide to regularly update your own WordPress website, please stay on top of the latest software and plugin updates, as well as monitor your sites performance and traffic levels to ensure your website is as secure as possible from hackers. If you choose option 2, you are 100% responsible for performing your own updates, however our assistance is available at our hourly rate if needed.

In agreement with your hosting contract which states that your website must be kept up-to-date, selecting Option 2 of our WordPress Maintenance Policy entitles you to perform your own WordPress software and plugin updates on a regular basis (within 90 days of the release of any update – we suggest you review monthly).

It is crucial to be aware of security updates and the details to plugin updates as soon as they are available, and to take action if you detect a problem. Here are some suggestions for you for increasing your website’s security in the WordPress platform.

If you are unsure of how to update your own WordPress software and plugins, view our step-by-step guide here:

KEEPING YOUR WEBSITE SECURE:

  1. Always update to the latest released version of WordPress
  2. Do not display the WordPress version on your blog
  3. Backup your website and data
  4. Do not download free WordPress themes
  5. Do not use the default username or generic usernames that hackers can easily crack
  6. Use strong passwords throughout the platform with special characters that are more secure from hacking attempts
  7. Deny access to your plugins and other important applications
  8. Monitor the logs and activity on your website—including spikes in traffic, user locations, spikes in data transfers, and unrelated spam comments

I WILL KEEP MY WEBSITE UPDATED.

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