Web Accessibility Guidelines for Nonprofits and Organizations with 50+ Employees

People with disabilities, or the screen reader software they use, may not see or understand your web pages. Those who have sight, hearing, or mobile impairments may encounter barriers when trying to learn about the services they need.

By December 31, 2020

You need to file an Accessibility Compliance Report

By January 1, 2021

you need to make all website content accessibility compliant

Do you work for a non-profit or private organization with 50+ employees?

The Ontario government’s Accessibility for Ontarians with Disabilities Act (AODA) indicates that by law, as of January 2021, these organizations must ensure that their public website is accessible to people with disabilities. Although there have been starting requirements since 2014, full compliance and a compliance report must be filed before the end of this year.

You can read more about filing your compliance report on the official government website here: https://www.ontario.ca/page/completing-your-accessibility-compliance-report

As of Jan 1st, 2021, all content must conform with WCAG 2.0 level AA criteria other than 1.2.4 (captions) and 1.2.5 (pre-recorded audio descriptions). This applies to all new content on a website, including all downloadable or viewable documents such as pdf’s, Word documents, Powerpoint, etc.

The internet is now the primary source of information for just about everyone so it’s important to ensure that people with disabilities and older generations are able to access this information with ease. This is why the Ontario Government has set requirements for organizations such as yours to ensure fair access to information for everyone.

We know some of this can sound pretty technical, so we’ve broken it down below.

What is Website Accessibility?

It means creating a website that is inclusive to all visitors. The ultimate goal is to provide people with disabilities equal access to content on your website. You website needs to be structured in such a way that assistive technologies such as screen readers can read and navigate the content.

This includes making sure the entire website can be navigated with just a keyboard, alt tags describe images, appropriate heading structure is in place, and ensuring contrast between text and background is high enough.


Principle 1 – Perceivable

Information and user interface components must be presented to users in ways they can perceive.
This includes things like text that is large enough to read on a screen.

Principle 2 – Operable

User interface components and navigation must be operable.
Broken links, such as social icons that don’t lead anywhere.

Principle 3 – Understandable

Information and the operation of the user interface must be understandable.
Things like menu visibility and locations should be clear and remain consistent.

Principle 4 – Robust

Content must be robust enough that it can be interpreted by a wide variety of users and assistive technologies such as screen reading software.

Website Accessibility Audit

We can review your website with you and let you know what is required to meet the Canadian Accessibility Requirements.

Accessibility Compliance Rules from the Ontario Government can be found here.


If you want to see how accessible your current website is, visit the link below.